Newett Homes Customer Satisfaction Results

Our Q1 results are in!

We’ve got some numbers worth shouting about! Our Q1 2026 customer satisfaction results are in, giving us a great snapshot of what our homeowners think about their Newett Homes experience.

And, as always, there’s plenty to be proud of…

Our latest Q1 results show:

⭐ 98.4% – HAPPY WITH THEIR HOME’S BUILD QUALITY

Our biggest score comes in build quality, with 98.4% of customers saying they’re satisfied with the quality of their new home. A brilliant result and a great reflection of the work happening across all departments.

🏡 91.9% – WOULD RECOMMEND NEWETT HOMES

Word of mouth matters, so we’re especially pleased to see 91.9% of customers saying they would recommend Newett Homes to a friend.

✨ 85.9% – HAPPY WITH THE STANDARD OF FINISH

From kitchens and bathrooms to those finishing touches that make a house feel like home, 85.9% of customers were satisfied with the standard of finish.

👋 85.9% – HAPPY WITH SERVICE SINCE MOVING IN

Moving day might be the big milestone, but our relationship with customers doesn’t stop there. 85.9% said they were satisfied with the service they received after moving in.

🔑 85.7% – HAPPY WITH THE BUYING PROCESS

And from their first steps towards buying a Newett home through to getting the keys, 85.7% of customers were satisfied with their buying experience.